Role-Specific Learning and Independence Blue Cross

The recent Breach of 12,500 records at Independence Blue Cross is yet another example of where an incident could have been prevented by role-specific learning and appropriate process. In addition to the fines that are certain to follow, the fix could easily reach $2.5M (@ $200 per record). In summary, the Workforce Members responsible for the internal transport and storage of four (4) boxes of records lost control of them and were reportedly openly discarded by the maintenance crew.

Recommendation from

Use timely role-specific training with periodic updates/reminders to minimize risk and keep Workforce Members and vendors engaged. can help you address each these issues. So feel free to contact me with any comments or questions. I’m here to help.

Remember that this is not a legal opinion.